by Nia Saunders, PhD

There are many reasons for conflict between teens and their parents/families. Teens are starting to be more independent, they become increasingly more oriented towards their friends, and they can make impulsive decisions. For parents, there can be conflict around teens challenging adult authority and exploring their identities. All of these factors make it a common time for increased tension in families with teens. The following tips will show how to improve communication with your teens and build stronger relationships.

1. Listen and show respect for their voice:

As a psychologist who works with teens, one of the most frequent concerns that teens share with me is that their parent or caregiver “doesn’t listen.” The examples they share include: parents judging, dismissing their opinions, or giving unasked for advice.When talking with your teen, listen attentively and hold judgment. Listening means actively trying to understand what they are saying, not just listening to respond. Ask if they need to vent or if they need advice. Sometimes, they may just want you to listen, rather than go into fix-it mode. Remember, part of their task at this stage of development is to find their voice. You can support them to do this by listening and reassuring them that their voice matters.

2. Validate their feelings:

Think about how it feels when you share a story about something that upset you, and the response you get is “why are you making such a big deal.” Does that make you want to share more? Probably not. One way to show teens respect is to validate their emotions. This means to show that you understand how something may be affecting them. Things that seem minor from our adult perspectives are really important to them. For example, teens tend to think about their lives as a “personal fable,” a unique story in which they are the star character. This means getting a pimple or going through a breakup can feel like the end of the world. Suggesting they are being dramatic or saying “it’s not that big a deal” invalidates their emotions and causes them to shut down. It can also cause feelings of shame.

Using language like “That’s frustrating” or “I see why this is upsetting” makes them feel understood and encourages them to express themselves. This ultimately helps them feel more in control of their emotions. Validation doesn’t mean agreement. You may not think their recent fight with a friend is a big deal in the grand scheme of things. Validation means that you acknowledge it’s important to them and you’re recognizing their emotions in the moment. Acknowledging their feelings supports them to feel their emotions, without dismissing, minimizing, or trying to immediately fix them. Validation is a powerful strategy for helping teens feel heard and valued.

3. Control your own emotions.

Parents and families can be triggered by their teens’ emotions or behaviors for many reasons. There may be cultural factors, increased family stress, or the parent/caregiver’s own trauma. It’s important to check in with yourself to determine why the teen is triggering a negative emotion. Teens are still learning and growing. The prefrontal cortex (part of the brain that controls impulses and regulates emotions and behaviors) doesn’t finish developing until the age of 25! This means teens still need a calm, trusted adult to help them navigate everyday life. Teens tend to be hypersensitive to facial expressions and tone of voice. They can detect sarcasm and when they’re being criticized or judged. Staying neutral when communicating with them can prevent escalation of a situation, especially if they’re already upset.

4. Know the common stressors for teens:

There is so much happening during the teenage years. They deal with increased academic pressure at school. Physically, they are going through the changes of puberty and may be more self-conscious about their appearance. Socially, they may be exposed to peer pressure during a time when approval by their friends is so important to them. Friend groups change and they may begin dating. This makes them more sensitive to social rejection and how they are perceived. Teens are also aware of the social and political climate and youth of color experience distress related to current events. Teens who belong to marginalized groups, like LGB, trans, or gender nonconforming youth, are at increased risk of bullying, homelessness, and mental health concerns like depression or anxiety. Knowing what teens are dealing with can help adults have more compassion and recognize the importance of supportive relationships with good communication.

5. Give them credit:

Sometimes, adults have a dismissive “you’re just a teen” attitude.This comes across as condescending. Even though teens care what their friends think, they still care about their family’s opinion of them. They want to know you think they’re great. It’s important to highlight their strengths and what you admire about them. This helps strengthen their self-esteem and motivates them to keep up the good work. Even when you disapprove of their choices or behavior, it’s important for them to know you still think they are good people. Giving teens credit and praising them for the things they are doing right helps them to feel good about themselves.

There are so many things that are exciting about the teen years. Teens seek out new experiences, have creative ideas, and explore their identities in ways that differ from other age groups. Using these tips to communicate can help your teen in feeling valued and important. It also makes them more likely to turn towards you, rather than away, in times of need.

Therapy reflections:

What was your experience of being a teen like?
Did you feel like you could talk to adults about what was going on? Why or why not?
How can you use these tips for talking to the teens in your life?